Select any product or service that has disappointed you. Using the positive message approach, write a claim letter requesting a refund, replacement, explanation, or whatever seems reasonable.

Claim letter Select any product or service that has disappointed you. Using the positive message approach, write a claim letter requesting a refund, replacement, explanation, or whatever seems reasonable. For claims about food products, be sure to include bar code identification from the package if possible. Consider any proof you would need to include to … Read more