Scenario : Give details about how COVID-19 has impacted retail businesses/the retail industry. What are the organizational changes need to be considered and implemented to accommodate this new work from home culture.

Scenario In February of 2020, a large online retailer began to experience the impact of COVID-19. Many employees were sick, could not come into the office due to exposure, were experiencing childcare issues, etc. While warehouse staff have remained onsite, Retailer ABC has decided that the organization’s processes need to change. Since COVID-19, Retailer ABC … Read more