Organizational Development
What is Organizational Culture?
According to SHRM, the culture of a business involves the norms and beliefs, how to behave. Leaders establish the culture then communicate it and reinforce it with all employees to shape their behaviors and build similar perceptions.
Strong, positive cultures are part of the most successful companies, contributing to highly engaged employees who go above and beyond to fulfill the vision and mission (such as helping customers or implementing process improvements). As imagined, companies with weak and/or negative cultures have higher turnover, poorer customer satisfaction, disengaged employees, and lower profits.