Customer Service :What is meant by primary behavior pattern? Based on your results , what is your primary behavioral style?List five characteristics of your primary style.Do you agree with the results? Explain why or why not.

Customer Service

Complete the Work it out 6.1 activity on pages 213-214 of the textbook

(Textbook: Customer Service: Skills for Success | 7th Edition | Author Robert W.Lucas ).

What is meant by primary behavior pattern? Based on your results , what is your primary behavioral style?List five characteristics of your primary style.Do you agree with the results? Explain why or why not.