Conflict and conflict resolution.
Identifying types of conflicts and explain the ways of resolving conflicts through effective communication techniques.
- Paper will be an eight-to ten-page paper .
Identify a recent interpersonal, group, or organizational conflict that you were involved in and was later resolved.
Select five of the topics listed below and discuss how they apply to your chosen conflict.
Use a minimum of five resources to help support your discussion of these topics. Be sure to focus on communication techniques that were used during the conflict management process. Argue whether the resolution to this conflict was a “best practices” approach to resolving this conflict.
Conflict Topics for the Final Paper (select five)
-Why does conflict occur?
-Conflict management
-The positive and negative effects of conflict
-Role of personality types in conflict management
-Communication techniques
-Ethics and workplace conflicts
-Climate in a conflict situation
-Stress and anger
-Facework
-Forgiveness
-Mediation and arbitration