OPERATIONS MANAGEMENT
•Develop and run Arena simulation model for the current system.
•Analyze the results and then modify the system to identify optimal level of
resources required. Note that you are only allowed to modify capacity y.
•Write a technical report (1,500 words ±10%) that analyses the current performance of the process, conducts justifiable experiments and
Your report should include the following:
1. Introduction with a brief discussion on the suitability of computer simulation and
Arena software to address the case study problem. Justify. (10 marks)
2. Analysis of the current system performance (you need to analyze not just report the results). (20 marks)
3. Experiments with the capacity of the system. Each experiment need to be clearly justified and results analyzed to understand the impact of the proposed change and the performance of the new system. Only make one change to system at time. (40marks)
4. Recommendation and discussion on the implications of the recommendation. (10 marks)