Conflict
You’ve seen yourself in a conflict situation, and you’ve seen yourself as the mediator of a conflict.
As you move through the process of case analysis and mediation preparation, answer the following questions:
- What factors lead to this being an appropriate case for mediation?
- What is the conflict about?
- What are the positions and interests of each party to the conflict?
- Who are the parties to the conflict?
- How has the conflict progressed?
- What type of mediation intervention would be most appropriate?
- Who needs to participate in the mediation, and how would you involve/approach them?
- What, if any, are the cultural, ethnic, gender, or other issues; and how will each affect your decisions regarding the entry phase of the mediation?
- How would you conduct the first three phases of mediation (Moore, p. 186) and establish trust, rapport, and credibility among parties to the conflict?
- What arena, physical arrangements and procedures would you choose, and why?
- What might be some substantive, procedural, and psychological issues related to the parties – and how might you deal with them?
- What strategy might you employ to address the above-mentioned issues if your assessment is correct and they emerge during mediation?
- What conditions must be present for a win-win outcome to occur – and what do you foresee as a potential win-win for the disputants in this case?
- How might psychological closure be important to redefining the relationship and supporting a lasting agreement? What actions might be necessary to bring this closure about?
- What are some of the voluntary commitment procedures that may be employed here – and how might they enhance the success of an agreement between the parties?
- Who are the parties that might threaten a good agreement – and how can those threats be addressed or neutralized during the mediation process?
Length: 8-10 pages, not including title or reference pages
References: Include a minimum of 6 scholarly resources.