Human Resources
Scenario:
You are a small café business owner and have had a difficult time keeping a steady staff of servers. Typically, college students fill the role, and while they fit best with the trendsetting crowd of patrons, you seem to be working through the same main issue- your staff does not seem to be reliable when it comes to attendance and punctuality. Even though you have a “three strikes and you are out policy”, your staff seems to not be able to “make the schedule” and is not motivated by these rules / consequences. You pay a base pay plus tips, and additional compensation is not an option at this point. Also, none of the servers want to fill the Monday-Thursday lunch crowd and you need to staff during these hours. Think about creative approaches to this staffing concern and share your ideas for creating a more stable serving team in the discussion board.
- Identify the issue in your scenario. Determine a solution to the proposed scenario.
- Explain the relevant concepts and how they will be applied in the scenario.
- Identify the most significant implications and consequences of your solution.
Solution should be 3-5 paragraphs long and include references to at least 3 elements of Human Resources management covered in the reading assignment.