Case Study
- If you are Judy, what steps would you take with your nursing staff to stabilize their emotions about the situation?
- What should Judy do to heal the
- What should Judy do to heal the brokenness on the unit and to prevent the potential reoccurrence?
- on the unit and to prevent the potential reoccurrence?
- What steps should Judy or the hospital’s leaders take with the nurse who administered the wrong medication to the patient?
- Should this employee be terminated as a result of the error?
- Identify both the individual errors and the system errors that contributed to the medication error.
- What work needs to be done by the hospital’s leadership to manage the internal and external (public) reaction to the error and the patient’s death?
- What should leadership do to help the hospital recover from this error?
You may answer the questions in a written document or via an audio or video recording. If a written submission is preferred, be sure to follow APA format.