Explain the ‘cycle of failure’ within a high-end restaurant context  and suggest ways for the organization to move into the ‘cycle of success’.

Bad working environments often translate into dreadful service where dissatisfied workers treat customers the way they are treated by their managers.

Explain the ‘cycle of failure’ within a high-end restaurant context  and suggest ways for the organization to move into the ‘cycle of success’. (7 marks)