4th Industrial Revolution & Disruptive Technologies
Question
Prepare a report not exceeding 3,600 words (excluding cover page and references) on the
following:
(a) The Fourth Industrial Revolution is going to force transformation across businesses.
Select a business sector that you are familiar with, for example: healthcare, banking,
logistics, hospitality, F&B, facilities management, retail, education, etc. Evaluate the business sector that you have selected by briefly describing the customers they serve, size of market, competitiveness and stage of growth/decline.
(b) Based on the business sector which you have described in the previous section,
examine the areas of technology (e.g. data analytics, Artificial Intelligence, drones,
3D-printing, etc.) that you envisage would likely disrupt this business sector locally as
well as globally. Identify any three disruptive technologies that has been discussed
to elaborate your answer.
(c) With reference to the business sector discussed in Q1(b), outline one key issue
that Covid-19 has inflicted towards this sector and illustrate how technology can be
deployed to address it.
(d) Select a company that you are familiar with. Describe briefly the company you
selected. Assess the business of this company from the perspectives of inputs, process
and customer engagement.