Gagne’s nine events-List and explain Gagne’s nine events of instruction by applying them to a customer service training lesson for GenY & GenZ Sales Associates at a retail clothing chain.

Gagne’s nine events.

List and explain Gagne’s nine events of instruction by applying them to a customer service training lesson for GenY & GenZ Sales Associates at a retail clothing chain.

Include an introduction and conclusion with analysis. Support your answers with concepts from the textbook and external sources. Don’t forget to cite your sources using APA style.